Great customer service is key to a business’s success. It turns a one-time buyer into a loyal fan. When customers provide customer feedback get amazing service, they often share their good experiences online. This feedback is like gold in today’s … Read More
Customer Reviews

Top 25 Customer Service Performance Review Phrases and Examples for 2024
Reviewing employee performance is hard. This is especially true for customer-facing roles like customer service. You want to provide accurate and fair feedback that motivates improvement. Using clear, specific phrases focused on observable behaviors is key. Key Takeaways The best … Read More

Maximizing Impact: Sharing Customer Reviews on Instagram Like a Pro
As we know, social media shapes what people think about products. Using customer reviews on Instagram can really help businesses. With more than a billion people using Instagram every month, it’s a key place for brands. This article is all … Read More

Avoid These Mistakes! 10 Examples of Bad Customer Service and How to Turn a Negative Review Into a Positive Experience Using Templates
Avoid These Mistakes! 10 Examples of Bad Customer Service and How to Turn a Negative Review Into a Positive Experience Using Templates We all understand that providing a positive customer experience is essential for success. Even one negative review can … Read More